Travel Insurance by Travelsure – Part of one of the world's most respected Travel Insurance groups

We would love to hear from you!

If you have any questions or comments, please call, or email us, as Travelsure would love to hear from you.  Our Frequent Questions and Claims section may be helpful when looking for additional information

Customer service	Claims
For general enquiries, please contact our customer service team on: Phone:  0800 500 225 Email:    enquiries@travelsure.co.nz Fax:      09 300 7370	Our claims team is available Monday to Friday on: Phone:  0800 600 115 Email:    claims@travelsure.co.nz Fax:      09 300 7370

Emergency Assistance

Our emergency assistance team is available 24hrs, 7 days for Travelsure customers. Please see the Emergency Assistance page for details.

Travelsure Travel Insurance

Level 3, West Plaza Building, 1-3 Albert Street, Auckland 1010

Postal Address:

PO Box 105-203, Auckland City, Auckland 1143

Hours (NZST)
Mon-Fri 9am-5.30pm
Sat 10am- 2pm