Please click the below for claims advice and important information on current world events. Should you have any further enquiries please contact our Customer Service Team on 0800 500 225.
25 January 2012 - Flooding in Fiji
28 November 2011 - UK Border Agency Strike
7 November 2011 - Ongoing Flooding in Thailand - Update 5
2 November 2011 - Ongoing Flooding in Thailand - Update 4
31 October 2011 - Ongoing Flooding in Thailand - Update 3
29 October 2011 - Qantas grounding
28 October 2011 - Ongoing Flooding in Thailand
25 October 2011 - Australian Customs Strike
24 October 2011 - Earthquake in Turkey
13 October 2011 - Qantas Industrial Action
10 October 2011 - Flooding in Thailand
6 Oct 2011 - Greece General Stikes
28 September 2011 - Philippine Airlines Workers Strike
27 September 2011 - Qantas Workers Strike
15 September 2011 - Qantas Workers Strike
26 August 2011 - Hurricane Irene, US East Coast
15 August 2011 - Severe Weather in NZ
14 July 2011 - Bombing in Mumbai, India
29 June 2011 - Qantas Engineers Strike
29 June 2011 - Greece General Strike
13 June 2011 - Flight delays due to Volcanic Ash Clouds
25 May 2011 - Flight delays due to Volcanic Ash Clouds
24 May 2011 - Iceland Volcanic
29 April 2011 - Earthquake & Tsunami, Japan - update
8 April 2011 - Earthquake & Tsunami, Japan - update
30 03 2011 - Flooding in Thailand
29 03 2011 - Earthquake & Tsunami, Japan - update
18 03 2011 - Earthquake & Tsunami, Japan - update
14 03 2011 - Earthquake & Tsunami, Japan - update
11 03 2011 - Earthquake & Tsunami, Japan
01 03 2011 - Civil Unrest in Cairo, Egypt
23 02 2011 - Christchurch Earthquake - update
22 02 2011 - Christchurch Earthquake
16 02 2011 - Civil Unrest in Cairo, Egypt
11 02 2011 - Civil Unrest in Cairo, Egypt
07 02 2011 - Civil Unrest in Cairo, Egypt
02 02 2011 - Civil Unrest in Cairo, Egypt
01 02 2011 - Cyclone Yasi
31 01 2011 - Civil Unrest in Cairo, Egypt
14 01 2011 - Cyclone Vania - Vanuatu, New Caledonia
11 01 2011 - NSW/QLD Floods
05 01 2011 - NSW/QLD Floods
05 01 2011 - Winter Storms in North America
20 12 2010 - Winter Storms in the United Kingdom & Europe
8 12 2010 - Finnair Cabin Crew Strikes
3 12 2010 - Winter Storms in the United Kingdom in Europe
19 11 2010 - Carnival Splendor - Suspension of Services
11 11 2010 - Singapore Airlines - Grounding of 3 A380 Aircraft
05 11 2010 - Qantas A380 Grounding of Flights
03 11 2010 - Flooding in Thailand and Malaysia
21 10 2010 - French Workers Strike
6 09 2010 – Christchurch Earthquake Policy Advice and FAQs
13 07 2010 – Volcanic Ash Clouds Policy Advice
25 05 2010 – Thailand Civil Unrest – Advice 7
19 05 2010 – Thailand Civil Unrest – Advice 6
17 05 2010 - UK & Europe – Flight delays as Britain airports close
17 05 2010 - Thailand Civil Unrest - Advice 5
14 05 2010 - Thailand Civil Unrest - Advice 4
12 05 2010 - British Airway Strikes
10 05 2010 – UK & Europe flight delays from volcanic ash
04 05 2010 – India terrorism threat
03 05 2010 - Thailand Civil Unrest – Advice 3
23 04 2010 - Thailand Civil Unrest – Advice 2
23 04 2010 - Thailand Civil Unrest
19 04 2010 – UK & Europe flight delays from volcanic ash
27 01 2010 - Peru mudslides
08 10 2009 - Vanuatu Earthquake & Tsunami
01 10 2009 - Samoa Earthquake & Tsunami
09 06 2009 - H1N1 Influenza Outbreak - Swine Flu
14 04 2009 - Bangkok Advice
12 01 2009 - Fiji Severe Weather/ Natural Disaster
26 11 2008 - Bangkok/ Thailand Advice
31 09 2008 - Indonesia
useful links
real stories from destinations around the world
find the right travel insurance cover for every budget
what you need to know about claims